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User Rank: Newbie
Joined: 3/31/2012
Posts: 2
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I'm new to the board. Using a HP Media Center PC m1760n. I can run the Lightscribe Template Labeller. All seems fine. After 30 minutes or so DVD ejects but there is nothing burned to the DVD. I also ran Sonic's Express Labeller. Again, the program says it's successful but nothing on the DVD. I've tried updating software and drivers. I did get an error message trying to update SP26468.exe; it told be HPDC.exe is not a valid Win32 application. I'm trying to burn some nice Lightscribe-etched DVD for a recently engage couple, and I rather use Lightscribe than use a marker. Any help appreciated.
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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This is usually due to a "cleaning" problem on the marks in the HUB Area.
Go to the "LightScribe ToolBox" & then to "Knowledge Base" & search for "No Label" in all Topic.
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User Rank: Newbie
Joined: 3/31/2012
Posts: 2
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Thanks for the referral. When you say "hub", I assume you are referring to the area around the center core of the DVD? Or, am I supposed to clean the laser in the burner? Today, I purchased a different brand of DVD and still no luck. I searched the Knowledge Base and didn't see any solutions to my exact problem. I hate to do it, but I think I'm going to have buy an external DVD burner.
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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Yes, I am referring to the area with the marks, they are used for Media Dectection, Positioning, & Timing.
If you use your burner alot, you may have to clean the laser.
I use a kit from Philips.
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