Howdy All,

So many moons ago I brought Asus DRW 1612BL IDE DVD+R with Lightscribe. Not particularly for the Lightscribe capability, however the time has come to experiment with it. So I came to Lightscribe.com downloaded the software needed to run it, downloaded the SureThing and LightScribe Simple Labeller, However, It seems all software cannot detect my drive has Lightscribe functionality.

Usually I would consider myself pretty computer savvy but I'm getting on a bit now.

Any help would be greatly appreciated.

I also have the diagnostic report too.

Just for record I am running Windows 7 Ultimate.

Thanks Tunah

                    LightScribe System Software Settings:

SOFTWARE\LightScribe\MessageDir C:\Program Files\Common Files\LightScribe\

SOFTWARE\LightScribe\LSPrintDialog C:\Program Files\Common Files\LightScribe\LSPrintDialog.exe

SOFTWARE\LightScribe\LSPrintingDialog C:\Program Files\Common Files\LightScribe\LSPrintingDialog.exe

SOFTWARE\LightScribe\LsPrintLauncher C:\Program Files\Common Files\LightScribe\LSPrintLauncher.dll

SOFTWARE\LightScribe\ResourceDir C:\Program Files\Common Files\LightScribe\res

SOFTWARE\LightScribe\LSPrintAPI C:\Program Files\Common Files\LightScribe\LSPrintAPI.dll

SOFTWARE\LightScribe\Update\UpdateShellCommand http://www.lightscribe.com/go/downloads/windows

SOFTWARE\LightScribe\Update\PreviousVersion  

SOFTWARE\LightScribe\Update\CurrentVersion 1.18.19.1

SOFTWARE\LightScribe\Update\TrailingVersion  

SYSTEM\CurrentControlSet\Services\LightScribeService\Type 16

SYSTEM\CurrentControlSet\Services\LightScribeService\Start 2

SYSTEM\CurrentControlSet\Services\LightScribeService\ErrorControl 0

SYSTEM\CurrentControlSet\Services\LightScribeService\

SYSTEM\CurrentControlSet\Services\LightScribeService\DisplayName LightScribeService Direct Disc Labeling Service

SYSTEM\CurrentControlSet\Services\LightScribeService\ObjectName LocalSystem

SYSTEM\CurrentControlSet\Services\LightScribeService\Description Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work.

SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\  

SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\

SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\TypesSupported 7

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\0 IDE\CdRomTSSTcorp_CDDVDW_SH-S203D________________SB00____\5&b140de0&0&0.1.0

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\Count 3

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\NextInstance 3

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\1 SCSI\CdRom&Ven_KHSF&Prod_EBWTUBK&Rev_1.03\5&36e5972&0&000000

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\2 SCSI\CdRom&Ven_KHSF&Prod_EBWTUBK&Rev_1.03\5&36e5972&0&000100

SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatecdroms 0

SYSTEM\CurrentControlSet\Services\CDRom\autorun 1

SOFTWARE\INTEL\Intel Application Accelerator Not detected

 

Drives and Media:

No LightScribe drives found

Event Log:

Type Time Event ID Description

Information 11/10/10 11:51:24 1610743812 The LightScribe Service started successfully.

Information 11/10/10 11:43:55 1610743812 The LightScribe Service started successfully.

 

Error Files:

Log Level Log File Time Category ErrorInfo Context ExternalErrorNum InternalErrorNum ErrorMessage

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:38 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:38 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:50 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:50 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:56 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:56 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:58 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:58 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:59 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:59 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:59 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logLightScribeControlPanel.exe_3496.xml 11/10/10 12:26:59 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

NoLevel logstcd.exe_5044.xml 11/10/10 12:22:54 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logstcd.exe_5044.xml 11/10/10 12:22:54 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

NoLevel logstcd.exe_5668.xml 11/10/10 11:53:36 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logstcd.exe_5668.xml 11/10/10 11:53:36 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

NoLevel logstcd.exe_5668.xml 11/10/10 11:53:40 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logstcd.exe_5668.xml 11/10/10 11:53:40 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

NoLevel logstcd.exe_5268.xml 11/10/10 11:48:26 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logstcd.exe_5268.xml 11/10/10 11:48:26 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

NoLevel logstcd.exe_5268.xml 11/10/10 11:48:29 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logstcd.exe_5268.xml 11/10/10 11:48:29 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

NoLevel logstcd.exe_5268.xml 11/10/10 11:48:52 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters starting drive enumeration  

NoLevel logstcd.exe_5268.xml 11/10/10 11:48:52 DiscPrintMgr CDiscPrintMgr::EnumDiscPrinters drive enumeration complete  

 

Hi Tunah !

According to your Diagnostic Run

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\0 IDE\CdRomTSSTcorp_CDDVDW_SH-S203D________________SB00____\5&b140de0&0&0.1.0

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\Count 3

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\NextInstance 3

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\1 SCSI\CdRom&Ven_KHSF&Prod_EBWTUBK&Rev_1.03\5&36e5972&0&000000

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\2 SCSI\CdRom&Ven_KHSF&Prod_EBWTUBK&Rev_1.03\5&36e5972&0&000100

it looks like you have 3 CDROM Drives & that the LS Drive is

Some of the recognition problems seem to relate to the drive's position on the cable & the Master/Slave Jumper selection.

I don't remember what I saw in this Forum, but I think some Users corrected their problems by repositioning on the cable & changing the Master/Slave Jumper setting.

Hi All,

    I hope someone can help me.I bought a computer that had lightscribe installed and used it several times,I also have a laptop with the lightscribe external part .I had to have both computers worked on and seemd like the light scribe has been deleted on both computers.I have no disc to reinstall and tried to reinstall on line but neither works.I get a message that the drive can't be found.Does anyone know what I can do to correct this problem.I am not very smart when it comes to computers.

           Thanks,    L.Holley