User Rank: Newbie
Joined: 7/18/2008
Posts: 1
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I bought a new LG DVD writer (GH20LS15, SATA drive). It reads and writes disks ok (so far, at least), but every time I try to burn a label, the process hangs at some point and the dvd light stops blinking. To stop the process I have to switch off the computer from the power switch. The drive remains frozen even if I just press the reset switch.
The first label I did with Template Labeler and it froze on 96%.
The second one I did with Surething Labeler and it froze on 0%. (It burnt a tiny slice of the image)
The third one was with Template Labeler again and froze on 63%, IIRC.
The diagnostic tool tells me:
"Status: OK
Scan Complete - no Lightscribe configuration problems found."
This entry appears on the event log on the diagnostic tool after every failed attempt:
ID: 3758227457
Win32 Error : Function: [HurricaneClientProxy: DoInputCommand] DeviceIoControl returned Win32 Error: 1117 Description: Pyyntö epäonnistui I/O-laitevirheen vuoksi.
(translation: Request failed because of an I/O device error)
The disks are TDK Lightscribe CD-R.
Any help would be appreciated.
EDIT:
I put the drive on another computer and it worked fine so the drive, cable and the disks are probably fine. Gonna do another label soon to double-check, but I'm thinking it's something about this computer. I had to install a SATA driver to get the drive working in the first place, the mobo is MSI KT6V-LSR, VIA KT600 based.
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User Rank: Power User
Joined: 6/10/2008
Posts: 142
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Some applications have been
reported as causing conflicts resulting in drive detection and communication
issues on some system configurations. If you have any of these, please try
temporarily disabling or uninstalling them.
“Daemon Tool” or other
similar drive emulation software
“AnyDVD” or other similar
DVD copying software
“Magix” photo, video or
audio editing software applications
“Pinnacle Studio” software
“Media Four” Mac drive 7
“Online-Armor” firewall
Intel application
accelerator or Intel Ultra ATA Storage Driver
DVD43 or similar DVD
decryption software
Many applications run
background processes even when they appear to be inactive. You can normally see
an icon of these applications on the task bar on the lower right side of your
screen. Just for testing. Can you temporarily disable any application that is
not necessary at the time to see if this will make a difference?
Especially look for applications that need to access
information from the drive to operate, like video editing.
I have found some security applications, like
firewall or anti-spyware that have incorrectly blocked communications between
the LightScribe System Software and the drive. Can you temporarily disable
these applications? Be sure to re activate them after you have finished.
Please check the BIOS settings on your motherboard. Some
motherboards have options for improved performance and speed. I recommend that
you select the default or safe values for this connection.
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User Rank: Intermediate
Joined: 5/17/2009
Posts: 11
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I do not have those software above, but mine was complete around 23%, then appear stripped patterns on the whole screen, DVD light is flashing, but not processing.....I have no idea. SO TROUBLE!!!!!!
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