Open Topic - General Questions
Error Message 4231 NO SOLUTIONS
I am just a user and not with the company but if the Simple Labeler on XP with an internal drive works fine what computer/OS/label program and when in the label burning process do you get the 4231 error? Unfortunately the 4231 error indicates a API failure and that encompasses a very wide variety of potential problem areas. There seems to be an abundance of grief stemming from Windows 7 and incorrect/incompatible SATA controller motherboard drivers, incorrect/outdated optical drive drivers, drive firmware versions that don't seem to be fully compatible with Operating system/Lightscribe combinations, USB drives on hubs , interrupted drive data communication and discs needing cleaning in the index mark area. As far trying everything listed twice does that include changing the "LSPrintDialog.exe" process priority from normal to high in Task Manager prior to "printing" the label?