LightScribe Forum : Open Topic - General Questions : Driver door will not open

Sun, 02 May 2010 17:42:23 GMT

For sometime now I've had this same problem, the disc door will not open to my light scribe. When ever I try to open it all you hear are the gears moving. I've downloaded the diagnostic tool and it says there is no media problem found. But if I use it with a program I get back an error message with no code. I would like to know what I can do to correct this problem? If anyone can help me out it would be greatly appreciated.

Mon, 28 Jun 2010 15:42:30 GMT

I had a similar problem. Maybe this can help. IF your system has the "external USB" option, you may need to be certain that the switch on the rear of your device is in the "off" position, or alternately, that the option for your external USB device is turned "off" with the lightscribe menu. My drive would sometimes not open when I had the option "on".

Sun, 25 Jul 2010 07:22:33 GMT

I am having the same problem with my drive, it will never open for me, i don't have an external usb.....can anybody let me in on the secret on how to fix this problem....P L E A S E!!!!!!!!!
http://z7.invisionfree.com/HALLOWED_BOOTLEGS

Sun, 25 Jul 2010 11:08:43 GMT

Hi Guys !

Ever since there have been optical drives there has been a small hole on the front of drive trays.

If you take a LARGE paper clip & bend the outer leg out straight, you can GENTLY insert it into this hole & push it in slowly.

This will make the tray open manually even if the drive isn't powered.

Sun, 25 Jul 2010 12:01:17 GMT

yep! thats what i have been doing all this time, but i should have to do that if the burner worked properly
http://z7.invisionfree.com/HALLOWED_BOOTLEGS

Sun, 25 Jul 2010 12:08:53 GMT

I believe there is a solenoid that unlatches & allows the tray to open.

Does this work when burning the DATA side?

Sun, 25 Jul 2010 00:12:16 GMT

Yes! sometimes it opens on it's own when burning on the data side.....sometimes!!!
http://z7.invisionfree.com/HALLOWED_BOOTLEGS

Sun, 25 Jul 2010 00:33:03 GMT

If it isn't opening sometimes when burning the DATA side, it's an indication that the solenoid is getting weak and will fail soon!

Sun, 25 Jul 2010 04:26:13 GMT

In your file manager, right click the drive which won't open and select "eject" from the context menul The tray should then open..