LightScribe Forum : LightScribe Template Labeler : Problem opening LightScribe Print Options Dialog

Mon, 19 Oct 2009 19:15:41 GMT

Dear Forum readers,

Does anyone know if LightScribe Template Labeler works on Windows Vista in x64 mode?

I am using a new HP DV7T laptop with Vista Premium x64 with the latest versions of the LightScribe utilities. The LightScribe Simple Labeler works and the Template Labeler fails with the message "Problem opening LightScribe Print Options Dialog".

Steps to reproduce:

Start Template Labeler
Pick a Template (any one does not matter)
Add text or pictures (does not matter no changes causes same problem)
Click "Print and Preview"
(all looks fine drive is selected and preview of DVD is good)
Click "Print"
And Error Occurs.

LightScribe Template Labeler Version 1.18.5.1

LightScribe Diagnostic Utility version 1.18.8.1 reports Status:OK
Scan Complete - no LightScribe configuration problems found

Any help would be appreciated.

Anyone have an old version of Template Labeler that works with Vista?

Mon, 19 Oct 2009 20:02:01 GMT

Hi Steve !

I'm using an HP Pavillion dv9825nr Notebook PC, running Windows Vista Home Premium SP1+.
I also have an HP PhotoSmart C8180 All-In-One Printer. Both have built-in LS Drives.
Everything has been running LSS fine since 4/08.

I use Memorex disks and also HP disks almost all the time, because they are the only ones I seem to find.

If I have any problems with labeling a disk, I clean the center (hub) of the disk before burning the LABEL side first.

I use the LS Template Labeler for the LABEL side and NERO 9 for the DATA side.

I had trouble with the first two spindles I bought.

One disk had a bad DATA side and another (Memorex) had to be re-cleaned in the center (hub) of the disk 3 times of 20 turns of the cleaner, but it burned successfully.

I've also fooled around a little with the LS Simple Labeler.

I've developed 171 Custom Templates and 4 Test Background Images for the LS SL, and have share them with 135 Forum Users.

Rev. 2009-10-19 10:25 EDT