I'm sorry, what is and who makes Express Labeler?

Thanks!  I'm glad you mentioned the software installation info.

For some reason, Anti-Virus programs have been known to cause some problems.

If yours asked to delete a module or trust it, it may have caused the problem if the answer was to do the delete.

You have to get to know all the software you use.

I use McAfee and once it came up with a module that was used by my Anti-spyware Program.  I chose the "Trust" option.  If I had allowed the deletion of the module, the Anti-spyware Program would probably stopped working.

Turning Norton off may not work.  The damage may have been done already.

Exception eaccessviolation in module dwwin.dll at 000EAE22,

Access violation at address 0061AE22 in module ‘dwwin.dll’. Read of address 0000003C

It came pre-installed on my hp windows xp, with Sonic/Roxio/Lightscribe cd-dvd burning drive, in 2006.  All virus software and programs were all pre-installed and everything has always worked fine.

I emailed, Sonic, Roxio and HP and even Lightscribe and have never had an answer from any of them.

The CD drive works. Just the software to open "express labeler 2"  does not.  I also can not find a download to fix or install because some of the wording is different from what I have.

Thanks for any help or suggestions. KISS method please. Keep It Simple (instructions).

Most "Pre-Installed" Software Packages are Trial Copies installed to allow you to try the program and BUY the Full Version.  It usually doesn't come with any support from the MANUFACTURER.

Express Labeler 2 comes from either SONIC or SureThing.  Unless you have the disk it came on, I don't think you can fix the error.

If you have a disk, you can try re-install it.

Other than that I don't know what else I could recommend.

Reggie is correct about it, it's a part of SureThing.

I searched my main disk and found tithe following two references:

dwwin.dll

• SureThing CD Labeler 5 (C:\Program Files (x86))
• Print Server (C:\Program Files (x86)\Common Files\SureThing Shared)

I thank you for the information. I also had a hard time logging in on this site or I would have been back sooner.

I am totally frustrated with the whole thing. I read the links in reference to Norton and Logitech and it does make sense, and I suspect could be the problem. Since I use and need my computer everyday I hesitate to start un-installing things and messing with files, the last time I did that I had major consequences. I like my Norton add on's and logitech is my mouse and removing either scares me.

The fact remains that several companies know about this problem and it should not be my job to fix it and neither should I have to pay a tech to do it for me. 

One of these companies:  Norton, Logitech, Sonic, Roxio, Lightscribe, HP or whoever ??  should take some responsibility and have a downloadable patch so people can fix this stuff. I can use another label application for the paper labels. But lightscribe was installed (not a trial version) and I used it for over a year,  now  its totally un-useable and a waste of my time trying to find out how to fix it.  You would think ONE of those companies upon knowing that there is a problem with many users, would come up with a handy little downloadable fix.

I thank everyone for their help, it was more information than I could get from any of the above well know companies.

Guess I will have to pay a tech if I want to use something I paid for because those companies can't fix something they know is wrong. You can bet I will think twice about purchasing the product ever again. Not to mention referring it to anyone.

Anyhow I solved my problem. Express labeler is out the door, Sonic-Roxio will not be used.

I downloaded Lightscribe template labeler, along with several other templates so I have a variety to choose from and it works perfectly.  I don't have as many options with this software but at least it works...... 

Some of these sites should specify "several types of software will work"....I thought I had to use express labeler 2.....

Anyhow thanks for the help from all of you. Sorry I was ranting in above posts, but was totally frustrated.

I just burned a disk with my own pictures and it's GREAT. Thank You Lightscribe.........

Maybe you can use what I made.

I've made similar posts on other threads.

How I create Labels Containing a Track List

I've put together some stuff I use to create CD Labels.

• I wrote up the procedure I use in a PDF File.
• I make PDF Files of any Documentation I create.
• I include an "Additional Stuff" Folder which contains anything I create while developing My Custom Templates.
• I created ZIP Files for 6 Windows Vista "Right-Click" Commands I developed to support this and other procedures I use.
• I "ripped off" the "Template Playlist Beta" ''Full" and "Half" Disk Templates; fixed them and create a ZIP File of the two templates.
• I have a PDF that contains "Template vs. Simple Labelers" - a comparison of what is the structure of each template.
• I have found 5 FREE Tools I use for development.
• I have a PDF which contains a "Mini Resume" and a lot of "LightScribe Stuff" I've researched.
• I have developed 107 Custom Templates for the Template Labeler.
• I have developed 5 collections of Images.
• I have developed a New Custom Wedding Template for one Forum User and I did one for another Forum User a long time ago.
• I have created Previews of all my Custom Templates and Images and have Catalogues of both as PDF Files.
• I have developed 4 Test "borders" for the Simple Labeler.
• I tend to concentrate on Filling the entire disk surface especially with TEXT, Bold, Outline, White Text, and More Font Control.
• I have all this and more in My MS Office Live Workspace.
• 76 Forum Users have taken my offer.

Send me a Private MESSAGE containing:

• Your correct E-mail Address (Required to send links);
• Your full name (For my records); and
• A nickname you use (For my records).

I am retired on a disability, and I do this TOTALLY FREE.

I also try my best to keep E-mail Addresses confidential. I use "Blind Carbon Copies" when I send out anything.

I only occasionally send out Special Notifications, if I do something major.

The only "COST" is your E-mail Address which is REQUIRED by MS Office Live Workspace to allow access.

CJ