Hello,

I recently got a LightScribe drive, and I'm not able to burn labels under Mac OS X 10.6.8. Every time I try burning a label, using LightScribe Simple Labeler, I get the communication error 4224.

I tested the drive under Windows XP and it worked fine when burning a label. Also, it burns CD and DVD data perfectly on both, Mac OS X and Windows XP.

Can someone help me with this?

 I'm using an HP Pavillion dv9825nr Notebook PC, running Windows Vista Home Premium SP2.
I also have an HP Pavilion dv6-2155dx Notebook PC, running Windows 7 Home Premium.
I also have an HP PhotoSmart C8180 All-In-One Printer.  Both have built-in LS Drives.
Each has a built-in LS Drive.
Everything has been running LSS fine since 4/08.

I use Memorex disks and also HP disks almost all the time, because they are the only ones I seem to find.

If I have any problems with labeling a disk, I clean the center (hub) of the disk before burning the LABEL side first.

I use the LS Template Labeler for the LABEL side and NERO 10 for the DATA side.

I had trouble with the first two spindles I bought.

One disk had a bad DATA side and another (Memorex) had to be re-cleaned in the center (hub) of the disk 3 times of 20 turns of the cleaner, but it burned successfully.

I've also fooled around a little with the LS Simple Labeler.

I've developed 507 Custom Templates (in 80 Collections + 10 Private Ones), 108 Images (in 12 Collections), 174 Icons, and 4 Test Background Images for the LS SL, and have shared them with 377 Forum Users.

Rev. 2012-04-07 1400 EDT 

I know OS X & Win 7 Users have reported this problem, but a Comm Error is a Comm Error.

Somehow the Connection is different & you should look at that.

Be as sure as you can be that you are using the same type of connection.