User Rank: Newbie Joined: 3/3/2012 Posts: 3
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Wow this has been a nightmare.
I finally went and bought some Lightscribe CDRs and DVDRs, about $50 worth.
I get home and installed all the required software from www.lightscribe.com and used the Template Labeler a few times and everything worked great and I was very happy.
Then for no reason it just stopped working. The software will no longer detect the media in the drive. I can burn to the data side just fine but the LightScribe side is completely useless.
I'm using all Memorex brand discs which I have heard are the best but they still don't work. I have tried with both DVDRs and CDRs and the results are the exact same. It keeps saying to put a LightScribe disc in and gives me a 4114 error.
I am a certified computer technician and this is the most frustrating software/hardware I have ever used. I feel robbed now for spending the extra money on a burner with LighScribe capabilities and then buying LighScribe compatible discs when I could have gotten regular and more attractive looking DVDR/CDRs for much cheaper.
Then to top things off this forum is glitchy in itself and won't even load correctly in Firefox.
I have tried uninstalling the software and reinstalling. I even pulled the physical drive from my PC and reseated it. I am just so utterly disgusted with this product as a whole right now it literally makes me feel sick that I was ripped off and I have wasted this money on a product that shouldn't even be allowed to be marketed to consumers.
At least I have first hand experience with it now and can make sure I never recommend it to any of my clients or else I would have looked like a complete fool in my industry.
LightScribe should be ashamed.
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User Rank: Newbie Joined: 5/9/2012 Posts: 1
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I'm also very frustrated becuase I bought a new Lacie drive burner with light scribe a few years ago and I never used and now when I actually trying to use it I get an error saying there was an error burning the disc and whatever I try, nothing works. I also called to the company and the waiting time is so long besides that they charge fees for the technical assistance,
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User Rank: Power User Joined: 8/3/2008 Posts: 1570
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I have found out that 2 thing willoften help:
1) Clean the LS Marks on the LABEL side, especially in the center (HUB) of the disk, even if it is just off the spindle & is therfore NEW;
2) I wait until the disk is asked for before closing the tray.
The Marks are used for Media Detection, Positioning, & Timing.
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User Rank: Newbie Joined: 12/15/2012 Posts: 2
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If you haven't yet, go to the lightscribe website and download the updates. When I installed my new external drive, it wouldn't work. Then I updated the lightscribe software and then it worked. Also downloaded the latest drive firmware.
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