Error Code (4114) LS disk was not detected
I have an HP Pavillion a6632f desktop PC upgraded to WIN7 Home Premium with an upgraded 1TB Seagate HD. The machine came with a TSSTcorp CD DVDW TS-H653Q 0303 172 LightScribe DVD Super Multi Drive/CD Burner. I've installed all the HP SPs and the latest LSS 220.127.116.11 with the LightScribe Template Labeler from the LS website. I have currently 200 "LightScribe capable" DVDs. 100-pack Optical Quantum Color LightScribe and (2) 50-pack HP LightScribe DVD-R brand new. I have tried everything to print a LS label without success. The message is always the same "A LightScribe disc was not detected in the drive. please insert a LightScribe disc with the label side down (4114)." Also installed the LS Diagnostic Utility and the result shows no media detected:
Error Code: 0x10a1
COM Name: LSCAPI_E_COMM_NO_MEDIA
Error Class: COMM_No_Media
drive indicates that no media is present.
Any solution would be greatly appreciated. Thak you.
You can follow the link below to get an idea of some of the common reasons for media not being recognized:
You also have a PM......
After using LS successfully for about maybe 5 discs I started getting this same error out of no where.
I have read through this sites FAQs and forum and tried uninstalling/reinstalling the software several times, cleaning the discs, trying different discs and nothing corrects the issues.
I am extremely disgusted with quality and support of this product and feel as if I were robbed and tricked by spending the extra money on LightScribe products.
The words I am typing cannot express the deep regret and disgust I have for what LightScribe has misrepresented as usable and decent product because it is neither.
After 15 years of experience as a certified IT professional this is by far the most frustrating and disappointing product I have encountered.