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User Rank: Newbie
Joined: 5/15/2011
Posts: 2
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I have an Apricorn EZ writer with Lightscribe. I bought HP DVD-R and CD-R discs at the same time, from the same store. I can burn on both and print on the CDs with no problem. Whenever I try to burn a label on the DVD it says that there is not Lightscribe compatible disc in the drive and the disc is ejected. I ran the diagnostic utility and it said there were no conflicts. I also updated the Lightscribe software but that didn't work either. Anyone having the same issues or know how to solve this problem? These Lightscribe DVDs are expensive and I really don't know why they won't work. Thanks to anyone who can help.
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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DVDs have an extra layer of plastic over the light sensitive coating!
Try cleaning the LABEL side.
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User Rank: Newbie
Joined: 5/15/2011
Posts: 2
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I tried cleaning the disc as well as trying another disc that had never been used yet with no luck. I box that comes up says no disc in drive, insert Lightscribe compatible disc label side down. I can print with no problem on the CDs which is weird. I even tried the same label design and it printed on the CD. My problem much be with the HP DVD-R discs. I just don't want to go buy more of another brand if those aren't going to work either.
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User Rank: Power User
Joined: 8/3/2008
Posts: 1570
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You may have to try another brand, but try taking the disks back to the store & see if they'll exchange them or help you try other brands!
I can only find Memorex or HP media & only had a problem with the 1st 2 spindles of Memorex CDs.
Cleaning allowed recovery of all but 1 which had a bad DATA side.
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