Hi VegasChef !

You can post the top portion of the diagnostic here.

see post below this

howdy.

you may like to try this:

click start>run.

type regedit, then click ok.

navigate to the following registry key:

HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>CurrentVersion>Winlogon.

in the right hand pane find allocatecdroms.

the data value should be 0.

if it isn't,right click on allocatecdroms and choose Modify.

change the value to 0 then click OK.

exit the registry editor.

your lightscribe device should now be detected.

if it isn't,a restart of your computer may be required.

hope this helps.

My disk drive has the lightscribe logo on it but when I try to label a disk I get a message that no lightscribe drives were found.  Whats going on?

Hi stanley lord !

If it's an HP Drive, check inside the drive.  Some HP Drives have the Logo, but not the LightScribe Sensor.

The LightScribe Sensor is a small "block" near the hub.

Don't confuse it with the Read/Write Head which can move.

The Sensor CANNOT move.  There is a picture in the Knowledge Base under the LightScribe Toolbox above.

It may be a bit tricky to get a replacement from HP.

Hello

 i have that happen,. too. What fixes it is re-booting. I have a notebook that I will take off the hardwire and use wi-fi. that disconnects it from the base which has the usb for printer etc. most things are not a problem, but my lg lightscribe burner gets fussy and won't be recognized. i think i is because it is only a usb connection, with no separate power adapter.

   it's a headache rebooting but it reconnects all.

gmt

SOFTWARE\LightScribe\LSPrintDialog - C:\Program Files\Common Files\LightScribe\LSPrintDialog.exe

SOFTWARE\LightScribe\LSPrintingDialog - C:\Program Files\Common Files\LightScribe\LSPrintingDialog.exe

SOFTWARE\LightScribe\LsPrintLauncher - C:\Program Files\Common Files\LightScribe\LSPrintLauncher.dll

SOFTWARE\LightScribe\ResourceDir - C:\Program Files\Common Files\LightScribe\res

SOFTWARE\LightScribe\LSPrintAPI - C:\Program Files\Common Files\LightScribe\LSPrintAPI.dll

SOFTWARE\LightScribe\Update\UpdateShellCommand - http://www.lightscribe.com/go/downloads/windows

SOFTWARE\LightScribe\Update\PreviousVersion - 1.10.19.1

SOFTWARE\LightScribe\Update\CurrentVersion - 1.18.4.1

SOFTWARE\LightScribe\Update\TrailingVersion -

SYSTEM\CurrentControlSet\Services\LightScribeService\Type - 16

SYSTEM\CurrentControlSet\Services\LightScribeService\Start - 2

SYSTEM\CurrentControlSet\Services\LightScribeService\ErrorControl - 0

SYSTEM\CurrentControlSet\Services\LightScribeService\

SYSTEM\CurrentControlSet\Services\LightScribeService\DisplayName - LightScribeService Direct Disc Labeling Service

SYSTEM\CurrentControlSet\Services\LightScribeService\ObjectName - LocalSystem

SYSTEM\CurrentControlSet\Services\LightScribeService\Description - Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work.

SYSTEM\CurrentControlSet\Services\LightScribeService\Security\

SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\ -

SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\

SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\TypesSupported - 7

-----------------------------------------------------------------------------------

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\0 - IDE\CdRomATAPI_DVD_A__DH20A4P____________________9P59____\6&19e3bcc4&0&0.0.0

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\Count - 1

SYSTEM\CurrentControlSet\Services\Cdrom\Enum\NextInstance - 1

SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatecdroms - 0

SYSTEM\CurrentControlSet\Services\CDRom\autorun - 1

SOFTWARE\INTEL\Intel Application Accelerator - Not detected

-----------------------------------------------------------------------------

No LightScribe drives found

------------------------------------------------------------------------------

.net framework 1.1

.net framework 1.1 hotfix

I have .NET framwork 2.0 sp2 installed

.net framework 3.0 sp2

.net framework 3.5 sp1

--------------------------------------------------------

SOFTWARE\INTEL\Intel Application Accelerator - Not detected seems to be the problem, but how does one fix it ????????????????

Hi gww  !

For the:

SOFTWARE\INTEL\Intel Application Accelerator - Not detected

I would suggest you need to go to the INTEL Website and see if they have a solution.

Somebody else in the Forum reported the same error, but I don't think a solution was posted.

You might also check in the "Knowledge Base" under the "LightScribe Toolbox" shown above and on all WebPages.

Hi OlorinTharkun !

This is a copy of a post by srogers

on Thursday, January 15, 2009 10:09 AM:

Here is how I was able to install the latest LightScribe software on Windows 7, unlike Henk I am going to share with everyone on on how to install this software:

1. Go here to download the latest system software: http://www.lightscribe.com/downloadsection/Windows/index.aspx?id=810

2. Once downloaded double click on the *.exe file to run the installer.  Once it gets to the "operating system is not adequate" error, leave the window open and do not click "OK" just yet.

3. You will now have to navigate to the temporary directory to where the MSI file it extracted is.  This can be found in "C:\Users\USERNAME\AppData\Local\Temp".  In my case, it created a directory called "{494F8C6F-CB8A-4AF2-B85D-A238A88DB575}".

4. Copy the LS_HSI.msi file to some other location, then click on "OK" to that dialog box and the directory should automatically delete itself.

5. Next you will have to use a hex editor to edit the part of the installer where it checks the NT version.  I used XVI32 which is freeware.  Open the LS_HSI.msi file in the editor and go to the hexadecimal address "19C976" or alternatively search for VersionNT until you see 600.

6. Change VersionNT = 600 to 601. and save and exit.

7. The installer may complain about not having administrator rights for some reason.  I am in a domain environment so I right clicked the installer and ran it as "Administrator".

8. Repeat the same process for the Template Labeler program.  The hex address for the NT version is located at 57882.

9. Have fun burning labels again and be sure to thank the LightScribe developers for making a stupid operating system check!