LightScribe does not detect HP Media
I am using HP CD-R LightScribe blank media.
ASUS DRW-2014L1 1.01 159
LSS Version: 18.104.22.168
The LightScribe diagostic software and labeling software see the drive just fine. However, it keeps saying to stick in a blank LightScribe media label side down. Each time I do, I keep getting prompted with the same message. The drive is internal and I have restarted the computer numerous times per suggestion in the HELP files.
Any suggestions on how to get this to work?
I don't know what others may say,but (regardless of manufacturer or type of disk) I find the first thing to do when it happens to me is to give the disk a good cleaning.
I am using an HP Pavillion dv9825nr Notebook PC that came with a LightScribe compatible drive built in.
I've used most of the types of disks available.
cimofj2 is correct.
You can wipe both the label and data sides of the LightScribe disc with a water-damped soft cloth, especially the pinwheel features at the center of the disc and retry using the same disc. Sometimes recognition errors are recoverable with subsequent tries.
I checked the ASUS website and it appears that you are using the current firmware for your drive. The firmware version is the number right after the drive model, in your case version 1.01. Can you try to detect different discs from the same spindle using the diagnostic utility?
Choose the Advanced View on the toolbar. Insert different LightScribe discs from the same package label side down, and then click on "Get System Info" and then "Scan for LightScribe Drive and Media"
If the majority of the spindle is defective, you should return or exchange the media. I have included a link where you can find warranty information for HP media.
Please inspect the discs for defects, smudges, or scratches on disc; the center pinwheel feature of the disc contains timing functions as well as identification "bar code" information that the drive must be able to read.
If you are seeing the media detection error immediately (instead of about 1/2 to 1 minute); then your LightScribe software installation may be corrupted. You should uninstall your LightScribe System Software (LSS) and re-install it with a clean install.
If you have access to another computer with a LightScribe drive, you may try your media in another drive. The next step would be to try a different package of media on your drive; preferably a different brand of disc and see if that helps, such as, TDK, Memorex, Imation or Verbatim.