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Error when installing to XP x64
Dav*eau
Posted: Thursday, March 5, 2009 6:20 PM
User Rank: Newbie
Joined: 3/5/2009
Posts: 3


Whenever I try to install the LS driver in Win XP Pro x64 I get this message right away:

"The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer package"

I also get that message when I try to install the Diagnostics utility for LS.

I have .Net Framework 2.0 sp 2 & 3.0 sp2 & 3.5 sp1

What's wrong?

(I didn't have any prob with the other Boot OS: Win Vista HP x64)


cimofj2
Posted: Thursday, March 5, 2009 6:49 PM
User Rank: Power User
Joined: 8/3/2008
Posts: 1570


Hi Dav*eau !

The LSS MUST be installed before the DU.  They are a matching set.

It seems like the EXE didn't download correctly.

As long as you put it in a folder you have access to (like the Desktop initially, shouldn't stay there).

As long as you've got V2.0 or greater of .NET, the only other thing I can think of is the C++ Runtime Library.

I'm using Vista Home Premium SP1 and LSS V1.18.2.1.

 


Dav*eau
Posted: Friday, March 6, 2009 3:19 PM
User Rank: Newbie
Joined: 3/5/2009
Posts: 3


I tried a few things. The older ver. 1.14.32.1 did the same thing. I first tried to remove something similar to Labeler. I looked with M. Win. Istaller Clean-up Util. but no LS was listed. I removed Power2Go `cause it said on the disk something about LS. 

cimofj2
Posted: Friday, March 6, 2009 3:55 PM
User Rank: Power User
Joined: 8/3/2008
Posts: 1570


You aren't getting any errors from an Anti-Virus Program are you?

I had McAfee say that a module used by an Antispyware Program was infected.

I had to tell McAfee to "Trust" the module because the error kept coming up.

 


Dav*eau
Posted: Friday, March 6, 2009 7:15 PM
User Rank: Newbie
Joined: 3/5/2009
Posts: 3


It turns out I just got that same err. msg. when another prog. tried to up-grade. It is definitely a problem with Win. Installer. Some time ago a prog. wouldn't install and someone showed me how to extract all traces of it in Registry then they had me up-grade Win Installer with a "hot fix". Then I was able to install their prog. after turning everything incl. anti-v. off. How do I extract LSS from the Registry?